MB
MALTHIE B
1 reviews | Active since Jun 2017
11 Mar 2021, 11:26
Absa Home Insurance is *************
Absolutely disgusted with your service from Absa Home Insurance. The HOC CLAIMS have left me speechless due to their lack of regard with access to clean water and proper sanitation during Covid. I am currently waiting for my claim [****** copper pipes] to be approved by Absa, a company who I've been insured for 15 years. During this pandemic it is crucial for people to have access to water, but how do you trust a company like Absa to be reliable and do the right thing?
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Absa's replyOfficial
11 Mar 2021, 13:06Dear Malthie Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***2. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Absa's reply11 Mar 2021, 13:06
Official
Dear Malthie Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***2. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care