AR
Alvin R
1 reviews | Active since Sept 2021
15 Nov 2021, 21:17
Absa home insurance is not assisting it's clients
Absa home insurance, the call center operators are not taking calls and pretend that the signal is poor. It's some ploy not to assist clients needing the service.
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Replies (5)AR
Alvin R's updateReviewer Update
16 Nov 2021, 10:19After posting that they are purposely rejecting claims by not answering phones and emails, they finally called to say my claim was rejected. DO NOT take thier insurance, it's the worst. Take with other reputable companies that will act immediately and provide services.
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Alvin R's update16 Nov 2021, 10:19
Reviewer Update
After posting that they are purposely rejecting claims by not answering phones and emails, they finally called to say my claim was rejected. DO NOT take thier insurance, it's the worst. Take with other reputable companies that will act immediately and provide services.
Absa's replyOfficial
16 Nov 2021, 11:02Dear Alvina
Kindly provide us with your claim number.
Kindly provide us with your claim number.
Absa's reply16 Nov 2021, 11:02
Official
Dear Alvina
Kindly provide us with your claim number.
Kindly provide us with your claim number.
AR
Alvin R's updateReviewer Update
16 Nov 2021, 11:15Please trace all emails and recorded phone calls.
AR
Alvin R's update16 Nov 2021, 11:15
Reviewer Update
Please trace all emails and recorded phone calls.
Absa's replyOfficial
16 Nov 2021, 11:27Dear Alvina
Ok, I am prepared to assist you with the investigation but without providing us with the necessary information I will not be able to trace you.
Please provide us with your ID number, claim number and also tell us what was your claim for.
Looking forward to your response.
Ok, I am prepared to assist you with the investigation but without providing us with the necessary information I will not be able to trace you.
Please provide us with your ID number, claim number and also tell us what was your claim for.
Looking forward to your response.
Absa's reply16 Nov 2021, 11:27
Official
Dear Alvina
Ok, I am prepared to assist you with the investigation but without providing us with the necessary information I will not be able to trace you.
Please provide us with your ID number, claim number and also tell us what was your claim for.
Looking forward to your response.
Ok, I am prepared to assist you with the investigation but without providing us with the necessary information I will not be able to trace you.
Please provide us with your ID number, claim number and also tell us what was your claim for.
Looking forward to your response.
Absa's replyOfficial
16 Nov 2021, 12:09Thank you
Absa's reply16 Nov 2021, 12:09
Official
Thank you