EV
Eugene V

1 reviews | Active since Jun 2018

14 Nov 2019, 09:33

ABSA Home Insurance

These guys are impossible to get hold of. I have requested a call back. I have called them and left details for them to get back to me. I have emailed them 4 times. The service is very very bad. No response yet I must pay and be their client... ABSA home insurance, can someone please give me a call. Its almost been 2 weeks. How insignificant do you deem your clients to not even have the common courtesy to call them when you requested I contact you (which I have done as far as possible).

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Replies (1)
Absa
Absa's reply14 Nov 2019, 14:03
Official
 Dear Customer
 
 Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
 
 Kind regards 


 Daphne le Grange 

Specialist Case Manager 

Customer Value Management