CB
Clint B
1 reviews | Active since Feb 2015
12 Jan 2023, 23:04
ABSA HOME INSURANCE
Absa Home Insurance don't take their customers seriously. We logged a claim for a leaked roof and ceiling that gave in after heavy rains. The underwriter came out a week ago, submitted he's report, but we haven't had any feedback from Absa. I phoned them, they "escalated" the matter but its 3 days and still no feedback. I'm sure after this complaint my claim will most likely be rejected. They claim to be good but they not, the service is poor and they don't take clients seriously.
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Replies (4)0
Replies (4)CB
Clint B's updateReviewer Update
13 Jan 2023, 11:46Thank you. Looking forward to your response.
CB
Clint B's update13 Jan 2023, 11:46
Reviewer Update
Thank you. Looking forward to your response.
CB
Clint B's updateReviewer Update
14 Jan 2023, 07:33Do we have a ETA yet, considering that the underwriter was here a while back already? Should we get rain again the rain would come in my house again. But like you said, it's important to,have patience especially with such poor service.Please give me an indication of WHEN feedback will be provided.
CB
Clint B's update14 Jan 2023, 07:33
Reviewer Update
Do we have a ETA yet, considering that the underwriter was here a while back already? Should we get rain again the rain would come in my house again. But like you said, it's important to,have patience especially with such poor service.Please give me an indication of WHEN feedback will be provided.
CB
Clint B's updateReviewer Update
17 Jan 2023, 08:25Thanks - patiently waiting.
CB
Clint B's update17 Jan 2023, 08:25
Reviewer Update
Thanks - patiently waiting.
CB
Clint B's updateReviewer Update
17 Jan 2023, 19:41Unfortunately the 17th has come and gone again, and no contact from Absa. So dissapointed and frustrated. I have All my accounts with Absa, cheque, credit and homeloan and yet I'm treated like a joke. I will surely post again on Hellopeter and probably on Twitter and Facebook. I know Absa won't care, but I will still do it out of principle.
CB
Clint B's update17 Jan 2023, 19:41
Reviewer Update
Unfortunately the 17th has come and gone again, and no contact from Absa. So dissapointed and frustrated. I have All my accounts with Absa, cheque, credit and homeloan and yet I'm treated like a joke. I will surely post again on Hellopeter and probably on Twitter and Facebook. I know Absa won't care, but I will still do it out of principle.