ABSA HOME INSURANCE

<p>I have put in a claim on behalf of our client, as we are the managing agents of her property. It was advised by the Absa consultant that we can use our own contractor and just send the invoice to them with the claim number in the subject line.</p> <p>The invoice was sent on the 17th February. Today is the 24th April and the invouce hasnt been paid yet. I have been email Absa every week regarding this and ive got zero reponse from them.</p> <p>I have been on the phone this morning with absa for 45 min and still havent spoke to an consultant due to high call volumes.</p> <p>If this invoice is not going to be paid today. I will have no choice to go the banking ombudsman.</p>