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gerhard N
1 reviews | Active since Dec 2011
30 May 2023, 00:04
Absa Home Insurance
Claimed against my ABSA home insurance. Contractor send in a quote for approval by ABSA. 6 weeks and multiple phone calls later all I have is promises that my claim would be resolved within 24 hours.
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Absa's replyOfficial
30 May 2023, 08:36Dear Gerhard Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8. RegardsPravesh BejayAbsa Bank Group Customer Care
Absa's reply30 May 2023, 08:36
Official
Dear Gerhard Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8. RegardsPravesh BejayAbsa Bank Group Customer Care