Absa Home Insurance

After heavy rain in April, May, June & July 2015, I noticed my ceilings in all my rooms are mouldy as well as my walls. This black mouldy patches are very visible. The back outbuilding shows the same problem. I contacted my house insurance ABSA and on their turn sent out somebody to come valuate the problem. They then took photos. After waiting a week for a response I contact them again and they then told me it's a \INVALID CLAIM"and this has been coming on for sometime bt matter is getting worse it's visible on roofs now as well. This is the second time they refused my claims for damaged roofs & walls. I did maintenance on my roof 2014 as well as cleaned the gutters and painted the outside. I am very disappointed in this customer service. I have been with Absa now for over 30 years. At this point I feel to just cancel all my dealing with Absa as a whole. <br> This guy at the offices I spoke to told me he will speak to the manager and get back to me"