ABSA Holding My Funds for a Week With No Reason – Urgent Resolution Needed

I am extremely disappointed with the way ABSA has handled my account in the past week. My personal and business accounts were suddenly placed on hold, and despite me providing every requested document immediately, my funds are still blocked with no valid explanation.

The hold relates only to a simple Source of Funds query regarding an internal transfer I made from my own ABSA personal account to my ABSA business account. No payment was ever reported as *****, and no third party has raised any dispute. Still, ABSA froze all my money without cause.

To make matters worse, the investigator assigned to my case, Brenden Radebe, went on leave shortly after putting my account on hold. I was left completely stranded with no communication until I escalated the matter to his manager myself. Even after submitting my sworn affidavit, proof of payment, certified ID, and detailed explanation, the account is still blocked.

I have now been unable to access my own funds for almost a week, making it impossible to meet my daily living needs. This level of service is completely unacceptable. I have been an ABSA client for years, and I have always cooperated fully and transparently. Yet my accounts were frozen without urgency, without communication, and without regard for the impact on my life.

I urgently request that ABSA release the hold on my accounts and resolve this matter immediately. This has caused unnecessary stress and financial hardship for no justified reason.