ABSA - HOLD on ACCOUNT - NO REASON, FEEDBACK NOR HELP !!!!!

<p>For years we've been depositing money into an account, and never had to withdraw money from it.<br />Now in 2017, when apparently it had been FICA'd in 2012, the account has a HOLD on it.</p> <p>No one knows why, nor how to fix it. I first spoke to an extremely rude Alta van der Westhuizen at ABSA Menlyn, then I decided to phone the branch manager mr Bosman Filander.</p> <p>He promised me he'd look into the matter. Three days later, countless calls to express the urgency that we DO NOW need the money for an approved bond deposit (nogal WITH ABSA) and many messages for him requesting to return my call, still there is no feedback, nor can we touch OUR MONEY.</p> <p>They're VERY quick to charge you interest, or let you know if a payment is due, but when you just want YOUR MONEY you have to BEG them for answers!! <br />Perhaps one of the reasons people are flocking to other banks !!</p>