PS
Precious S
1 reviews | Active since Jul 2019
04 Nov 2022, 02:17
Absa HOC
I have been trying to cancel my Home insurance since I moved my bonds from ABSA. I’m due for a refund and I have been calling their contact centre for over 3 months. Empty promises. See ref to verify my story C-***5, C-***1, C-***8, C-***5
This is money I could have used for my son’s birthday. Very inconsiderate business
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Absa's replyOfficial
04 Nov 2022, 12:19Dear Precious Shibambo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is Kind regards,Group Customer CareRezona Louw
Absa's reply04 Nov 2022, 12:19
Official
Dear Precious Shibambo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is Kind regards,Group Customer CareRezona Louw