JS
John S

1 reviews | Active since May 2019

13 May 2019, 10:53

ABSA hiding individuals committing debit order ***** since 2015

Since 2015 ******* debit orders ranging from R99 to R349 has been on average 5 times every year barring 2019. At quite a personal cost I got a private detective to investigate with the help of an auditor to trace who this ABSA account is that has been perfroming these ******* debit orders. I bank with Standard Bank and everytime I reversed the funds and logged a ***** incident, I even went as far to get BankServ Africa to log a PASA incident but geus what? The feedback to every single incident or call log was that ABSA does not wish to provide the information. These people have a range of companies they have been using to de***** people and ABSA is allowing this by not investigating the accounts for suspicious funds which I am sure it is sitting in the millions but ABSA does not care because they make money from this ***** filled customer,

Rezien Benefeldt and Riedwaan Benefeldt with

ABSA details -

account ********** 285 branch 632005

Companies that they have used to *******ly debit accounts - Netnovation Netnoclear NTN KNTRADING

So ABSA, I know for a fact you will not do anything and just send an automated message to say you are attending but since 2015 Standard Bank, BankServ and myself have submitted evidence to you that those to individuals have been *******ly deiting customer accounts for years and ABSA has done nothing to investigate and will continue to do nothing. Note that every forum I can I will expose these individuals and ABSA for *****

0
Replies (3)
Absa
Absa's reply13 May 2019, 13:08
Official
 Dear Customer
 
Thank you for bringing this matter to our attention. We request that you open a ***** case with SAPS for them to subpoena the companies involved in de*****ing people accounts.
 
 Kind regards
 Nthabiseng Sibande
 Group Customer Care
 Absa Bank Ltd 
JS
John S's update13 May 2019, 14:26
Reviewer Update
All of that has been done yet no action. Not my problem anymore but I will never bank with ABSA in any capacity. Thanks for the automated response
JS
John S's update13 May 2019, 16:43
Reviewer Update
BTW ABSA, a subpoena was issued in late 2016 for ABSA to provide required information on the activity of these individuals bank account and gues what. ABSA, by way of litigation, managed to not be liable to provide the information as they cited that it was not their responsibilty to provide said information.