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Francois B

1 reviews | Active since Mar 2009

16 Nov 2015, 18:25

Absa helps you save

Dear Absa retail<br> I've been wrestling with this institution to get excessive or misrepresentation of fees explained?<br> <br> 1. I've tried to cancel the combination card charges by visiting the Clearwater branch for 30 minutes. Zel-Monique (Absa card division) date 30/10/2015. Time 08:13. The card was cancelled as it was deemed unnecessary and no activity on card for the last 36 months - charge R25.70<br> <br> 2. I also don't understand why I am getting charged an additional R8.00 on bank charges when I am on a monthly gold value bundle R98?<br> <br> <br>

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Replies (1)
Absa
Absa's reply17 Nov 2015, 12:32
Official
Hello cheales,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,