EB
Ebrahim B
1 reviews | Active since Jun 2016
10 Oct 2020, 10:29
Absa helpless
Im sitting in the Basa branch who put me on the phone with the contact centre, 4 times i was tramsfered to the collections dept and they keep dropping my calls. All I need is proof of my account being closed, so anoying that they cant assist at the branch
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Absa's replyOfficial
12 Oct 2020, 11:29Dear Ebrahim
Thank you for bringing this matter to our attention and your reference number is C-***1.
I am looking into your profile and the only account visible is a Personal loan, not sure if you’re giving reference to it, kindly advise on that.Secondly if it is the same account you’re talking about was the outstanding amount settled?
I will be waiting for your response.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***1.
I am looking into your profile and the only account visible is a Personal loan, not sure if you’re giving reference to it, kindly advise on that.Secondly if it is the same account you’re talking about was the outstanding amount settled?
I will be waiting for your response.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply12 Oct 2020, 11:29
Official
Dear Ebrahim
Thank you for bringing this matter to our attention and your reference number is C-***1.
I am looking into your profile and the only account visible is a Personal loan, not sure if you’re giving reference to it, kindly advise on that.Secondly if it is the same account you’re talking about was the outstanding amount settled?
I will be waiting for your response.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***1.
I am looking into your profile and the only account visible is a Personal loan, not sure if you’re giving reference to it, kindly advise on that.Secondly if it is the same account you’re talking about was the outstanding amount settled?
I will be waiting for your response.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,