JS
Johann S
1 reviews | Active since Mar 2021
17 Feb 2025, 14:53
ABSA HELPED IN ***** CASE AND THEFT
On Wednesday 5 th of February this year my credit card was ****** by 4 or so *****sters. Very subtly they crowded me and picked my pin. Waiting for my card to emerge from the parking paypoint, I suddenly realized it was not coming out again! I was *******! Quickly I phoned ABSA and stopped my card. Meanwhile the *****sters rushed of trying to withdraw money and buy stuff. Of about 8 attempts only one succeeded before the card was stopped. It was for R500 plus SASwitch costs. Appart from stopping my card within a minute or two, ABSA also refunded me for the R500 and SASwitc costs. ABSA was superb! Thanks!
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Replies (1)Absa's replyOfficial
17 Feb 2025, 20:13Dear Johann
It is indeed pleasing to receive complimentary remarks about our staff/departments who have provided quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about our staff/departments who have provided quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply17 Feb 2025, 20:13
Official
Dear Johann
It is indeed pleasing to receive complimentary remarks about our staff/departments who have provided quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about our staff/departments who have provided quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
