JS
Johann S

1 reviews | Active since Mar 2021

17 Feb 2025, 14:53

ABSA HELPED IN ***** CASE AND THEFT

On Wednesday 5 th of February this year my credit card was ****** by 4 or so *****sters. Very subtly they crowded me and picked my pin. Waiting for my card to emerge from the parking paypoint, I suddenly realized it was not coming out again! I was *******! Quickly I phoned ABSA and stopped my card. Meanwhile the *****sters rushed of trying to withdraw money and buy stuff. Of about 8 attempts only one succeeded before the card was stopped. It was for R500 plus SASwitch costs. Appart from stopping my card within a minute or two, ABSA also refunded me for the R500 and SASwitc costs. ABSA was superb! Thanks!

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Replies (1)
Absa
Absa's reply17 Feb 2025, 20:13
Official
Dear Johann
It is indeed pleasing to receive complimentary remarks about our staff/departments who have provided quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. 
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd