ABSA HELP ME ASAP ! ! !

Hi!

I had relief on a personal loan with ABSA. As I work in the film industry and due to the government closing our borders my clients are unable to enter the country...meaning no work for me.

I put in a request early in July on ABSA site for extension on my payment relief, like I received on my ABSA credit card and with my MFC/Nedbank Motor loan. However I have received no feedback from ABSA. (I am in good standing with ABSA and not in arrears)

Then this AM I received a text from ABSA telling me to make sure I have funded my account as they are about to deduct the loan money. There is definitely no money in the account.

I am waiting for a SARS refund later in the week, I am scared now that if that refund comes in that ABSA will immediately take their loan money, thus taking my only income since the start of lockdown and only income I will receive until the end of lockdown.

Please ABSA, if you get this in time, please cancel that debit order, if you get this to late can you please refund that debit order, I will require that money for food, water and electricity.

I am in good standing with ABSA and with all other banks, I have a great credit record, so once covid19 passes you can pretty much see that I will be paying you back as planned.

PLEASE HELP.