DE
De E
1 reviews | Active since Sept 2011
27 Jun 2022, 09:17
ABSA Head office incapable
I opened 3 new accounts on 15 June at Tzaneen branch, Limpopo. I also changed my account from savings to cheque. 2 of the new accounts are open but the third one not because the proof of residence is not accepted. How can the same documents work for 2 accounts but not the third???? Now it is almost weeks later and the issue has still not been resolved!
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Replies (2)
Absa's replyOfficial
27 Jun 2022, 10:53Dear De Wet, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***7. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards,
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply27 Jun 2022, 10:53
Official
Dear De Wet, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***7. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards,
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Basani Hlungwane
Customer Value Management Absa Bank Ltd
Best regards,
Absa's replyOfficial
27 Jun 2022, 10:56please be advised that we sent you an email requesting you to please provide us with the details of the account you are opening with the Tzaneen branch. The ID number or business name for the account, the account number if already provided and the consultant concerned.
Best regards,
Absa's reply27 Jun 2022, 10:56
Official
please be advised that we sent you an email requesting you to please provide us with the details of the account you are opening with the Tzaneen branch. The ID number or business name for the account, the account number if already provided and the consultant concerned.
Best regards,