ABSA head office employees,dropped us

<p>My wife's life insurance was send about 3 weeks ago to Absa head office from their George western cape branch for the application for our 2nd bond.From that time until now the do***ent did not came back with confirmation,and in 2 weeks time we must move from the house that we sold to the new house we are busy buying,but with no bond we wont have a place to stay...Absa head office your are making me a very unhappy client.Please respond URGENT</p> <p>ELROY and NARTASHA</p> <p> </p>