ABSA Hazyview ( Mpumalanga ) - worst banking experience

I went to Absa branch in Hazyview in Feb 2020. I spent almost an hour of my lunch break break sitting in that mans office and could not complete the registration because i had to go back to work. I work in a remote area out of town so i dont have much time during the day. I went back to Absa on the following Saturday morning , and like always spent 50 minutes in a queue when i got to the front i was told the system is now offline i must comeback on Monday. I was so p*ssed ! I dont even have a pin code for this card but in June i was called by soem attorneys office demanding that i pay R1200 because the account had charges. I went to Absa hazyview and they asked me pay off the account before i can close it. I payed it off in 2 installments and they promised to freeze the account and there wont be anymore charges. Today , 29 July i go to Absa branch ( NST) to close my account and i was told to pay an additional R465,45. I was shocked !!!!! I payed it and asked them to close it now they tell me they cant do that because the people from "finance" are not at work due to pandemic restrictions. Now its amost month end and on the !st i will be charged again because like i said before, i just cat take time off to spent 2 hours at ABSA HAZYVIEW. This is the worst banking experience of my life! ABSA hazyview gets x1 million rotten apples from me , they dont take thier customers seiorudly !!!!!!!!!!!