ABSA have not sent documents required.

Good day im reffering to Reference no: **********

I consultant called me yesterday to discuss the issue at hand, he was supposed to send me a confirmation email stating that the matter has been resolved with the client. He said he would personally be handling this particular case of mines, Please can someone trace back to this guy and ask him to contact me, as i have not received his email since yesterday.

Im desperately trying to seek confirmation email from him, so i can liaise with my bank that this was ABSA's response.

Thank you.