Absa has to be the worst

Where does one start with this atrocious bank?? - As has now become a normal occurrence with Absa I was trying to pay one of my staff today Sat 25July 20 this afternoon and struggled about 20mins as the verification notice does not come through. I tried to phone the helpline - don't waste your time - sat on the phone listening to their recorded tripe and still couldn't get through. Week before took about 1 hour to pay staff on cash-send - again verification does not come through. Try telling your work force that Absa is not working - really?? and then the ATM is not stocked with money so the staff cannot draw their wages anyway once you eventually get the payment through on cashsend- you have to be joking.... Ok so I decided to get up early and pay a contractor this week - can you believe it - ABSA was offline - no doubt trying to rectify their faulty bank management systems. In fact its the only bank that goes offline at the end of the month when you need to pay people- a total sad joke. The level of service at Hartbee****rt branch is atrocious - its a major thought process just to get your self there as you know what your in for - lack of professionalism - lack of capacity - lack of inclination to help - lack of PR and ignorance albeit of a very complicated banking system. Sadly I have no doubt that they will not be able to fix the evident flaws in their system and their banking approach - they should be withdrawn as a banking facility - the bank is an embarrassment to South Africa and Africa