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Unathi M
1 reviews | Active since Jun 2019
29 Apr 2020, 11:48
ABSA HAS THEEEEEE WORST SERVICE EVER!!!!!!!!!!!!!!!
ABSA BLOCKED MY CARD WITH NO COMMUNICATION. MY SALARY IS PAID INTO THAT ACCOUNT NOW I CANNOT ACCESS IT. WHEN I CALL THEY PUT ME ON HOLD FOR 48 MINUTES. I AM HUNGRY BUT I GOT PAID I DO NOT HAVE ACCESS TO MY MONEY BECAUSE OF ABSA. I AM VERY DISAPPOINTED IN ABSA YOU MADE ME FEEL USELESS ONCE AGAIN. THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!
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Replies (2)
Absa's replyOfficial
29 Apr 2020, 13:19Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Absa's reply29 Apr 2020, 13:19
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
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Unathi M's updateReviewer Update
29 Apr 2020, 16:41Four hours have passed and I have not recieved any feedback my problem has not been fixed
I demand a call back now.
I demand a call back now.
UM
Unathi M's update29 Apr 2020, 16:41
Reviewer Update
Four hours have passed and I have not recieved any feedback my problem has not been fixed
I demand a call back now.
I demand a call back now.