CM
Cheyn M

1 reviews | Active since Feb 2018

04 Apr 2018, 10:27

ABSA has the worst customer service

Absolutely shocking service, Iv been on hold for over 45 minutes just to be cut off. Not acceptable when its my time and money you are wasting. Not to mention the useless service from each and every person i have made contact with.

I have been trying to contact ABSA as THEIR SITE is not working and seem like neither do their staff or call center! This is not how a business should be run. We trust people like this with our money??

You lucky the lease star selection is 1, should have a minus star rating

0
Replies (3)
CM
Cheyn M's update04 Apr 2018, 10:36
Reviewer Update
Its now over 1 hour on hold!
Absa
Absa's reply05 Apr 2018, 13:08
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

CM
Cheyn M's update19 Sept 2018, 14:18
Reviewer Update
Still waiting on this **** back.... Did you walk there from China?? 5 months and still no response. Please note i will be closing my account with ABSA. How can i trust someone with my money when they cant answer a phone or respond in 5 months. ABSA should be ashamed!