ABSA has the worst Business Banking customer service ever...

ABSA has to have the worst customer service I have ever come across. I currently have a business account registered at ABSA Brooklyn - my "business banker" is rude and most of the time unreachable and unhelpful.

So the logical thing you would think to do is to move your account to a different business banker. So I went to ABSA in Ferndale on Republic spoke to the business manager there and almost a month later I still have not heard back from her and can't get hold of her.

I spoke to the branch manager and she sent an email to the business banker and her manager - no one replies or even acknowledges the email.

I sent a follow-up email yesterday to all three of them and still today not a word of feedback from anyone.

I tried phoning ABSA Ferndale on Republic again today but as always the phone rings and rings and rings...not even a receptionist available to answer a call.

ABSA has the worst customer service.