LM
Linda M

1 reviews | Active since Jul 2016

28 Jul 2016, 08:48

Absa has the most appalling service

<p>I've been trying to get Absa deceased estates to responde to my emails originally sent two week ago. Their call centre number rings off the hook for over 35 minutes without being answered. </p> <p>Its difficult enough to have to deal with the memory of your parent that has passed away and not getting the service from Absa bank to resolve credit card issues. Absa needs to look at the type of people they have working in this department as they are insensitive to customers personal losss.</p>

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Replies (1)
Absa
Absa's reply28 Jul 2016, 13:10
Official

Dear Customer

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.


Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd