ABSA has really let me down

I have fallen behind on my payments of my ABSA credit card. ABSA subsequently handed me over to LGR Attorneys. I have been paying LGR since.

However, I have received a phone call from ABSA last week, informing me that I have to pay ABSA directly from now on as my account with LGR was only for 12 months, which has now expired. I have subsequently requested the banking details in which I should pay the money. To date, ABSA has not sent these details. I have since been haunted by LGR to pay them. I am understandably confused as I am not certain who I should pay the money to now. I have not heard of ABSA since. I am starting to wonder if the call from "ABSA" was not a ****. Luckily, I refused to provide personal information such as my ID number or date of birth.

But , the long and the short of the matter is that I will not have to go stand in the long queues at ABSA in the hopes that they will be able to sort this out. Knowing ABSA's poor service, I have my doubts. One thing is certain though, I am definitely not going to pay twice for the one account.