Absa has poor service

On friday 5 July 2019 around 16:30 I made an ATM deposit and the ATM said my deposit was unsuccessful and retained my money. On Monday the 8th July I visited the branch and was assisted by Tshepo Lekalake who then transferred me to Mahikeng branch because apparently the lady who deals with such cases is based there. I then went to that branch and was also not assisted as Portia ( the ATM lady) could not do anything. In Mahikeng branch I was assisted by Kea Nkate who said she cannot do the reversal without proof and I provided the ATM receipt. All the managers failed to assist as well I do not know their second names but it is Dineo and Esther. In all this I was using public transport travelling with my 2 children and after all that I am still not assisted. Even as i type this I am still left in the dark and the person I was sending the money to is breathing down my neck as i was paying rent. I dont understand how the person working with ATM's hasn't cleared the ATM from Friday until today. Such poor service!!