ABSA Has poor disregarding service

I must first note this is not the first time I complain about this and after 6 months its still the case. Tsakane Mall<br> <br> I got there 9H12am, at 9H35 I called who a manager ,whom I saw few minutes earlier, was then apparently out on a meeting. A teller supervisor was then asked to attend to me, he took 20 minutes to do so stating he was on calls and had reports to do since its Monday.<br> <br> All this time there was one teller while the queue was almost at the door considering it is again peak days of the month. I asked Herbet why is this? he responded by according to the area they not allowed to put more people on duty, shortly I helped him revise when I asked if it was policy which he said they could not have more tellers opened because of the area <br> <br> short description of the area in question. Tsakane Township dominated by black clients and apparently without enough clientele according Herbet who then emphasised I must complain to the head office for thier complains to be taken serious. <br> <br> Last time the manager Thandi Mazibuko promised to deal with this, over six months now the problem is still there. <br> <br> We require more consideration for black market, funny shortly tellers were added