1 reviews | Active since Mar 2017
Absa has pathetic service
<p>On the 6th of March i was approved for a credit card over the phone. The promise that day is that it will be delivered only the following week some time. After i heard noting from absa or the courier i phoned the courier ,to find out they had the wrong address and contact number for me. After holding on for half an hour on the card division's line, i went into a branch to resolve the matter. After holding another half an hour i confirmed my correct address and contact number-when i phoned the courier today -once again-my contact details were wrong. Seriously ABSA do you hire *********** people to work for you? This is absolutely shocking service and it seems you are not interested in getting any new clients-no clients no jobs for you. There is a lot of competition in the banking industry-get your act together-i need answers ASAP.</p>
Dear Mrs Lewis
I see you complaint has already been logged under complaint reference number *** the consultant dealing with your matter will further assist.
Regards
Claudette
Dear Mrs Lewis
I see you complaint has already been logged under complaint reference number *** the consultant dealing with your matter will further assist.
Regards
Claudette
