DA
Dubree A
1 reviews | Active since Dec 2020
03 Feb 2021, 23:41
ABSA HAS ONCE AGAIN INCONVENIENCED ME!!!
ABSA Bank has once again inconvenienced me. Since my card has been blocked and I am unable to visit a bank I have been using cellphone banking for the meantime. On Monday when I tried sending a cashsend I received a message to call the ***** hotline. After they verified everything I was unable to use my USSD Banking. I am unable to visit a branch to have this sorted out. In the first place I do not know how they can not rectify a problem they caused. I am constantly having problems with this bank!!!
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Absa's replyOfficial
04 Feb 2021, 10:22Dear Dubree Ayer Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***4 Kind regards, Rezona Louw Group Customer Care
Absa's reply04 Feb 2021, 10:22
Official
Dear Dubree Ayer Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***4 Kind regards, Rezona Louw Group Customer Care