AG
Ayanda G
1 reviews | Active since Oct 2012
07 Jun 2019, 15:34
Absa Has Not Responded to my Complaint!!
I cannot believe Absa is being so damn inefficient, this cannot be the first time everyone is getting such a query!!! I went to an Absa ATM to withdraw a cash send voucher I had sent to myself... The ATM did not dispense any funds, I then tried to reverse the voucher back into my account but it reflected that I had withdrawn the funds. I just want my cash back!
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Absa's replyOfficial
10 Jun 2019, 13:12 Dear Customer Thank you for bringing this matter to our attention. I tried to call you without any success, i need more information in terms of the amount and date. We will investigate the matter and provide feedback once the matter has been resolved. Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Absa's reply10 Jun 2019, 13:12
Official
Dear Customer Thank you for bringing this matter to our attention. I tried to call you without any success, i need more information in terms of the amount and date. We will investigate the matter and provide feedback once the matter has been resolved. Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd