Absa has no security and is not interested in helping customers

PLEASE BE CAREFUL WHEN BANKING WITH ABSA!!! My mother was a victim of credit card ***** on 16 June. Thus far ABSA has been so unhelpful, unsupportive. They launched an internal investigation but nothing has come from it. The ********* benefit from their poor security and terrible client service. They somehow allowed a transaction of over 40 000.00 to go through even though my mothers limit was not set that high. The bank did not even contact my mother to report strange activity on her credit card, and have done NOTHING to help my mother even after it was reported to the ***** line and a police report made. Every day my mother receives a sms on how they are going to take lawful action against her to pay back the money they allowed to be ******. Please consider moving your banking to a safer bank who actually cares