PG
PETER-JOHN GOLIATH
1 reviews | Active since Aug 2013
05 Jun 2019, 13:43
absa has no customer values! im changing banks and im telling everyone to do so.
absa fails to allow for simple customer satisfaction. ive been emailing for 2 weeks now, still no reply. deducted unauthorized monies from my account, i called customer service and legal department. clearly the legal department and customer service department is unaware of the business and functionality of the other. i also spoke to a MRS IDENSOHN, supervisor within the legal department who has a disgusting and utterly **** portray of customer services. i really am hopeless. who can i contact ?
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Replies (2)
Absa's replyOfficial
05 Jun 2019, 16:26Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
We would appreciate if you can provide us with the amounts and dates aswell.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
We would appreciate if you can provide us with the amounts and dates aswell.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Absa's reply05 Jun 2019, 16:26
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
We would appreciate if you can provide us with the amounts and dates aswell.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
We would appreciate if you can provide us with the amounts and dates aswell.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
PG
PETER-JOHN GOLIATH's updateReviewer Update
13 Jun 2019, 08:43this really served no purpose, your reply and investigation just confirmed the said. note i will be changing banks, and will advise others the same. regards.
PG
PETER-JOHN GOLIATH's update13 Jun 2019, 08:43
Reviewer Update
this really served no purpose, your reply and investigation just confirmed the said. note i will be changing banks, and will advise others the same. regards.