ABSA HAS NO CUSTOMER CARE

<p>After writing review on Hellopeter I was contacted by Nthabiseng Group customer care. She requested information from me that was clearly listed in my review this made me thing she had not read my review. I asked her why the branch could not e-mail me a copy of historical statement her only concern was ***** they may be perpetrated, however I receive my statements every month via e-mail. I heve been banking with ABSA for more than 35 years and are seriously thinking of closing my account. I still have three querstions: 1. How long does it take to investigate and give feedback. 2. The branch told me historical statements for two years should be available online while Ntabseng said the time depended on activity on the account. 3. I also completed the survey rating of online experience after signing off internet banking, in it I also requested to be contacted regarding my problem, no one responded</p>