ABSA has listed my single credit card facility twice on my TransUnion credit report

ABSA has listed my single credit card facility twice on my TransUnion credit report. Everything across both listings is identical except for the account numbers. Because ABSA submitted different account numbers for the same facility, TransUnion’s system blocks me from logging a duplicate dispute online. I called the ABSA Contact Centre to fix this reporting error, but the agents were unhelpful and offered no resolution or escalation path. This duplicate entry incorrectly inflates my reported debt and damages my credit score. I require ABSA to: Immediately update their data feed with TransUnion and remove the duplicate entry. Send me official written confirmation that I hold only one credit card facility with them and that the second entry was a reporting error.