1 reviews | Active since Oct 2016

06 Nov 2016, 23:13

ABSA HAS INEFFICIENT & *********** STAFF

<p>I've called ABSA on many occasions regarding our business accounts. To date, nothing that has been done. Forever their staff are sick or not in. Nobody follows up. I’ve tried on many occasions, but I think I need to close all my ABSA accounts. To date, I have no details whatsoever of who is my business banker etc. I was referred to another person who could help, and sadly their excuse to me was "they forgot to get back to me." This is sad situation from an entity such as ABSA. No wonder why most people are moving over to FNB. Tired of this lousy service. Another month goes by where I need to pay some crazy bank charges. </p>

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Replies (1)
Absa
Absa's reply07 Nov 2016, 11:37
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd