ABSA HAS FORGOTTON THAT THERE IS serve IN THE WORD service

I am a signatory on a Business Account with ABSA, Edenvale for a Home Owners Association.

On 8th May 2021 I sent an e-mail to our personal Banker, Vangile Ndlovu, requesting that our current and savings account be closed. Should I have expected the requested read receipt acknowledgement at the very least? Yes: I do believe I was entitled to that at least.

Needless, to say no action was taken by Vangile, not even a read receipt, but on further contact, initiated by me, she confirmed she had received my e-mail but had not taken any action during the intervening period.

It would also appear that she still does not intend to take any action either as she has advised me to visit my local ABSA and get the Tellers to closed the Account.