MM
Mpho M
1 reviews | Active since Apr 2017
25 May 2026, 08:33
Absa has bad customer service
I called in last week subscription that I know nothing about went off and deducted my money and I also asked for it to be stopped.***** case ***9.I am waiting for feedback apparently it takes 20 days, this morning again I transferred my money into an absa account and just like that funds are out again and I am told that I have a subscription that deducted again. when I asked nicely that it should be cancelled.I am writing this review on the call with absa and I am being transferred from one department to the other without any assistance.I am holding for 24 minutes now.Is anyone going to assist me or not
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Replies (1)MM
Mpho M's updateReviewer Update
25 May 2026, 15:03I would like to thank Kagiso Maila for following up and providing feedback on time.The funds are back in my account,she promised to keep me updated through the whole process and she did.Well done Kagiso and keep up the good works.
MM
Mpho M's update25 May 2026, 15:03
Reviewer Update
I would like to thank Kagiso Maila for following up and providing feedback on time.The funds are back in my account,she promised to keep me updated through the whole process and she did.Well done Kagiso and keep up the good works.