YW
Yvonne W

1 reviews | Active since Jan 2012

05 Jun 2016, 05:30

ABSA harrassment or is this ABSA **********ly trying to ****** funds???

<p>I used to have an ABSA credit card many moons ago which was closed many moons ago. No problem, except for fast track to April/May 2016 and ABSA is suddenly sending me sms' that I have an outstanding balance of R15. Phoned the call centre and received confirmation that the account was closed however notifications were not turned off???? This obviously does not make sense. Nevertheless I was advised the matter had been sorted and I would no longer receive notifications. Guess what, fast track to TODAY and I am still receiving sms'! ABSA should I be moving my bond with you for fear you will tell me I still owe on my house 40 years from now?</p>

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Replies (1)
Absa
Absa's reply06 Jun 2016, 08:08
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd