WC
Wayne C

1 reviews | Active since Mar 2009

01 Oct 2024, 07:22

ABSA harassment!

I am, once again being harassed by ABSA! They insult me by telling me my vehicle account is in arrears! This has harassment has happened on several occasions and each time they come back to me apologising and promising (lying) that it won't happen again after they see that my account is in fact not and never has ever been in arrears !!!!

This bank is insulting of its customers, harassing and simply does nit deserve support from customers!

0
Replies (1)
Absa
Absa's reply01 Oct 2024, 09:30
Official
Dear Wayne Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***5. Kind regards,Vanessa CroweGroup Customer Care