Hellopeter
Share Your Experience
WC
Wayne C

1 reviews | Active since Mar 2009

01 Aug 2024, 11:29

ABSA harassment!!!!!!

This bank is full of ****! I have a vehicle financed with them. I have never been in arrears. The debit order went of as per normal for the amount that should be paid. Now they are harrassing me with whatsapp and email messages threatening me that my account is in arrears!!!!!

BULL****!

You better sort this **** out or I will seek legal advice against you!!!!!!!

0
Replies (3)
Absa
Absa's reply01 Aug 2024, 15:11
Official
Dear Wayne  Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***3. Kind regards,Vanessa CroweGroup Customer Care
WC
Wayne C's update01 Oct 2024, 07:24
Reviewer Update
Vanessa! Why do you lie to customers? Why do you promise something and then do nothing! Why am I still being harassed by your bank???????
Absa
Absa's reply01 Oct 2024, 10:12
Official
Dear Wayne  The reference to complaint C-***3.

I will be sure to follow up again with Absa Vehicle Finance on this matter. Kind regards,Vanessa CroweGroup Customer Care