CB
Chriss-Tina Bosman
1 reviews | Active since Feb 2015
19 Aug 2019, 10:56
ABSA Harassing about already paid up amounts
I am so disappointed, shocked and emotionally tired. Long story short I went onto debt review willingly which I finished in March / Feb this year. Where we paid off all my debt and since I received my clearance certificate and paid-up letters in March 2019 I've been harassed by ABSA's debt collection agency on and off every few months saying that I still owe ABSA a huge amount, which can not be possible because according to the paid-up letter and clearance certificate that I have this account that they are now taking me to lawyers about was paid up last year already. Please this harassment needs to stop
Helpful (0)
Replies (2)0
Replies (2)Absa's replyOfficial
19 Aug 2019, 16:40 Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Absa's reply19 Aug 2019, 16:40
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
CB
Chriss-Tina Bosman's updateReviewer Update
19 Aug 2019, 17:02Hi Nthabiseng, thank you for your msg I will send you a msg in private with the info you asked.
CB
Chriss-Tina Bosman's update19 Aug 2019, 17:02
Reviewer Update
Hi Nthabiseng, thank you for your msg I will send you a msg in private with the info you asked.
