NM
Neven M
1 reviews | Active since Jul 2020
03 Jul 2020, 12:23
ABSA handover
I closed my cheque account with ABSA many years ago, this morning I get a call from MBD Credit Solutions saying that I have been handed over. I called ABSA explaining that I closed my account many years ago, phindile from ABSA then states but I used the card in March and April. I explained that I dont even have a bank, my account is closed. She states that I used the account in Marcha April. Below are the names I spoke to at ABSA and no one could assist: Adelene, Ann, Dawn, Sharlene, Tanyia, Silvia and then Phindile who could care about what I was telling her.
Helpful (0)
Replies (1)0
Replies (1)Absa's replyOfficial
03 Jul 2020, 13:38Dear Neven Moodley Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply03 Jul 2020, 13:38
Official
Dear Neven Moodley Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Best regards,
