ABSA HANDED MY ACCOUNT TO TWO DIFFERENT ATTORNEYS

On the 2nd of January 2018 I received an sms from Newton's Attorneys regarding my ABSA credit card which is in arrears. I made an agreement that I will be able to pay R400.00 on the 15th of each month. I deposited R400.00 on the 22nd of January because on the 15th of January I had a problem as my Bank transactions were declined by the bank system because I made an error for entering an incorrect number. I called Newton attorney to inform them about the error. They advised me to use the number 0 not o on the reference number. I deposited the R400.00 on the 22nd of January successfully. On the 23rd of January I was called by LGR ATTORNEYS regarding the same aABSA CREDIT CARD . I NEED TO KNOW WHY ABSA HANDED MY CREDIT CARD TO TWO ATTORNEYS?.