CB
Carol B
1 reviews | Active since Aug 2020
12 Aug 2020, 08:29
ABSA handed me over for a bond that I do not even have with them
I DO NOT have a bond with ABSA but they have handed me over for non payment of my bond. No matter how often I call the debt collectors to rectify this; they keep on harassing me. They do not know what they are doing and the debt collectors are nothing but a bunch of people that like to try and intimidate you. They believe in harassing anyone; even if your account doesn’t exist!!!!!!
It’s a case of ‘give a dog a bone’ or ‘ ****** see, ****** do’!!!
ABSA , my bond is not with you! Nor will it EVER be. And the bunch of ******s that are doing your debt collection for your bonds, leave much to be desired!!!
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Replies (1)Absa's replyOfficial
12 Aug 2020, 09:02Dear Carol,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***6 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply12 Aug 2020, 09:02
Official
Dear Carol,
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***6 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
