Absa Greenstone disgusting service and arrogant staff

If I could give a 0 rating I would. I'm discuses with the service received from Absa Greenstone. Espessially the rude, unprofessional agent that assisted me. Alec! I sat for more that an 2 hours to open an account. I gave all the documents and filled everything in. Then Alec phones me and said he took the wrong proof of residence. I can't use the account and I can't take another half day off work. His rude arrogant attitude is unexeotable!