ABSA Greenstone

<p>We require stamped statements for immigration purposes. I am an ABSA Private client but my wife is a Platinum client. I initially hoped that Private Assist would be able to do the statements for my wife and then bill my account with the costs but alas, because she is a meagre Platinum client, she had to go to the branch. My wife then takes time off work to go stand in the queues at Greenstone ABSA only to be informed that they cannot print her statements and that she now needs to order it that will take 2 to 3 days... (why wait 2 to 3 days if you can get it online immediately, does your staff not have internet access???) Either way, she now needs to go back to the bank to either go collect ordered statements or have the statements she printed stamped. Statements is the most basic of service that a bank should provide to a client and it should be a no hassle process. I expect better service from you ABSA!</p>