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Melody B

1 reviews | Active since Oct 2020

31 Dec 2020, 10:55

ABSA GREENFIELDS MANAGER AND STAFF (LUNGI) RUDEST PEOPLE EVER

ABSA GREENFIELDS IS THE MOST UNFRIENDLIEST AND UNHELPFUL BRANCH. I DON'T KNOW WHO IS WORSE THE RUDE TELLER LUNGI OR THE SO CALLED MANAGER. WOULD NOT WASTE MY TIME GOING THERE. THEY BOTH NEED TO GO ON CUSTOMER SERVICE TRAINING AS WELL AS A MANNERS COURSE! ON THE PLUS SIDE AT LEAST THE MANAGER COULD ACTUALLY SPELL THE WORD NO BUT THEN AGAIN IT IS IS ONLY TWO LETTERS N AND O SO NOT ROCKET SCIENCE.

0
Replies (3)
Absa
Absa's reply31 Dec 2020, 11:35
Official
Dear Melody Boucher Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .  The reference number to your complaint is C-***1 Kind regards,Rezona Louw Group Customer Care
MB
Melody B's update31 Dec 2020, 13:25
Reviewer Update
Don't even bother I want nothing to do with ABSA ever again.
Absa
Absa's reply31 Dec 2020, 14:03
Official
Dear Melody Boucher

We acknowledge receipt of your posting.

Please accept our sincere apology for any inconvenience caused.

Kind regards,Rezona Louw Group Customer Care