MH
Margareta H

1 reviews | Active since Nov 2021

10 Dec 2021, 10:55

Absa Good service

I used my Credit Card to purchase some items on Amazon. Later that evening Absa Card division sent me two SMS and called me persistently to inquire if the transaction was ********** as I do not often buy internationally. I eventually answered in my sleepy state. The next morning I called to check all was good- ( 5:45, they answered in person NOT A ROBOT! ) all was good. Thank you for your diligence and perseverance.

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Replies (1)
Absa
Absa's reply10 Dec 2021, 13:50
Official
Dear Margareta Holleran
 It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management