AB
Andre B
1 reviews | Active since Jul 2013
10 Jul 2024, 16:37
Absa gone rougue
Please do not take out any cover from Absa. They are *****s. They more than happy to sell you insurance but when ever you claim they are full of excuses why they don't pay. There managers are none existant. Their phone consultants are clueless. Simply don't deal with this bank. Good luck at the short term ombudsman Absa. They act like a bunch of fly by nights. Be ware not to take out any insurance from them doesn't matter what the promise. The only debit your account after 30 us years it's time to get rid of these bank thats gone rouge
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Replies (1)Absa's replyOfficial
11 Jul 2024, 10:56Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***1. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply11 Jul 2024, 10:56
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***1. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
