SN
Sindiso N

1 reviews | Active since Apr 2017

27 Apr 2017, 07:22

Absa gold credit card

<p>Good morning</p> <p>I have been having this Gold Credit card since on the 22/0417</p> <p>but its not working at all.I app**** for the card over the phone .</p> <p><br />I even went to branches and call customer care they will tell me to wait for 24 hours after I call again or visit the branch .</p> <p>I app**** for the card because I would love to use it but now its unconvincing to have a card but not working.<br /> <br />I downloaded the Absa application and when I open it shows an it shows an initiation fee of 160 rands I think I have to pay in and while you do have my account details on system for debit order.</p> <p>Please kindly help on this issue.ref no : ********** <br /><br /></p> <p>Kind regards <br />Sindiso Ndlovu</p>

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Replies (2)
SN
Sindiso N's update27 Apr 2017, 07:33
Reviewer Update

Apologise since having the card from 18/04/17 not 22/04/17

Absa
Absa's reply28 Apr 2017, 07:50
Official

Dear Customer

Thank you for bringing this matter to our attention.

I have noted that your complaint is already logged under case ref: *** I will send an URGENT follow up for you to be contacted.

Regards

Claudette